About the role
Pathfinder are looking to recruit Cruise Supervisors for our SCH Cruise Operations in both Southampton and Portsmouth Port. This is an exciting opportunity to be involved in the busy Cruise industry.
Your daily responsibilities will consist of:
Supervising cruise terminal operations
Booking in staff and managing attendance/sickness
Ensuring that the highest of standards are maintained with regards to the handling of passengers luggage
Maintaining high customer service standards among staff
Handling passenger issues and keeping operations running on schedule
Ensuring that all ‘customer’ facing staff maintains the highest standards at all times, attitude and appearance.
The successful candidate will meet the following requirements:
· Excellent communication skills.
· The ability to communicate with different levels of passengers.
· To be able to work under pressure and to tight time frames.
· A proactive approach when dealing with customer issues.
· Smart appearance
Management/supervisory experience (preferred but not mandatory)
Benefits:
Competitive payment of £16.81 per hour weekdays and £18.49 per hour weekends and bank holidays, inclusive of paid annual leave accrual.
Free parking onsite.
Flexible working.
Weekly pay.
Training and PPE provided.
Please note that this is an Ad Hoc position and is dependent on the Cruise schedule